Patient Financial Resources
Here at USC Arcadia Hospital, we know that often a major part of your hospital
experience can be the handling of billing and insurance details. Our employees
are dedicated to providing the close personal attention that you need
to make the resolution of your account as convenient as possible.
This site is a resource for you to find pricing estimates for our most
commonly used hospital services. We want to help you make the most informed
choices about your healthcare and ensure that you have a better understanding
of your financial obligations when you visit USC Arcadia Hospital.
Our goal is to make it easy for patients and families to find information
related to the financing of their healthcare needs.
Our Pricing Transparency Commitment
We understand that it is important for people to have pricing information
on available healthcare services. We are committed to making this information
available to the community so that families and individuals can anticipate
and understand their financial responsibilities and make informed decisions
about their healthcare.
To provide helpful information based on each patient’s personal healthcare
coverage, we must first determine which patients have some form of private
insurance or government coverage (such as Medicare or Medicaid) and which
patients have no insurance coverage. If you have any questions about determining
such call 626-821-2354.
Prior to Obtaining an Estimate
First, you need to contact your insurance company to ensure that the services
you require are “covered services.” If some or all of the
services are not covered under your plan, please refer to our uninsured
information. You also will need to contact your physician’s office
to get the specific diagnosis or procedure description.
Obtaining an Estimate
Our procedure pricing tool provides cost estimates for insured patients.
When using this tool, you will need to have the information listed in
No. 1 and No. 2 below. Be sure to have the following information available,
so that we can provide the best estimate possible:
- Description of services needed: we will need as much information possible
about the specific services described by your physician.
- Type of services needed: we need to know if you will be admitted to the
hospital as an inpatient overnight or if you will be treated as an outpatient.
- Physician/specialist name: if you are having surgery, we will need the
- Your insurance card: please have your card available so that we can get
the following information: insurance company, type of policy (HMO, PPO,
POS, Indemnity, etc.), policy holder’s name, group name and number,
policy number, insurance company phone number.
- Policyholder’s personal information: the insurance company might
want us to verify the Social Security Number and date of birth of the
primary insurance policy holder.