Quality & Service Data
Methodist Hospital is committed to providing The Next Generation of Care Experience for all of our patients. To continually improve our hospital experience, we ask our patients to tell us about their level of satisfaction with the services provided by our staff and facilities. We also ask them to participate in formal surveys that measure and report patient satisfaction.
Methodist Hospital’s patient satisfaction is reported through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), a new national standard for measuring patient satisfaction. HCAHPS is sponsored by the Centers for Medicare & Medicaid Services and Agency for Healthcare Research and Quality. HCAHPS is voluntary and results are available on the Hospital Compare Web site www.hospitalcompare.hhs.gov.
Patients answered a separate question that asked for an overall rating of the hospital. Ratings were on a scale from 0 to 10, where “0” means “worst hospital possible” and “10” means “best hospital possible.”
These results are from patients who had overnight hospital stays from January through December 2010. This is the most recent data provided by HCAHPS.
The survey asked patients whether they would recommend the hospital to their friends and family.
The bars below show the percent of patients who reported YES, they would “definitely recommend” Methodist Hospital.
Methodist Hospital participates in other quality reporting agencies. Below are the links to